Accessibility Statement for Hollandpark Storage

Hollandpark Storage is committed to providing an accessible experience for all visitors, including people who use assistive technologies or who need a more flexible way to browse information. We aim to make our accessible Hollandpark Storage area content and services usable by as many people as possible, and we continue to improve the experience across devices, browsers, and assistive tools.

This accessibility statement explains the steps we take to support clear, inclusive, and practical access to information about storage solutions in and around Hollandpark. Our goal is to reduce barriers for customers, tenants, and visitors who may rely on screen readers, keyboard-only navigation, magnification, or other accessibility features.

We strive for WCAG 2.1 AA compliance across our website and digital content. This means we work to follow recognised accessibility standards covering text contrast, readable structure, meaningful labels, logical navigation, and content that can be understood by a wide range of users. While perfection can be difficult to guarantee on every page, we regularly review and update content to improve compliance.

How Hollandpark Storage supports accessibility

Our website is designed to work with common assistive technologies, including screen-reader support for users who listen to content rather than view it visually. We use semantic headings, descriptive link text, and clear page structure so that content can be announced in a sensible order. Where images or non-text content are important, we aim to provide text alternatives or equivalent information.

We also support keyboard navigation so users can move through pages without a mouse. Interactive elements should be reachable using the Tab key and activated with standard keyboard controls. Focus indicators are intended to remain visible, helping users understand where they are on the page. We continue to test navigation paths to make sure booking, enquiries, and core information remain accessible.

In the Hollandpark storage context, accessibility matters because users may need quick access to unit details, opening information, facility features, and service descriptions under different circumstances. We therefore try to keep language plain, headings meaningful, and page layouts consistent. This helps users find what they need more efficiently, whether they are using a desktop computer, tablet, or mobile device.

Ongoing improvements and known limitations

Accessibility is an ongoing process, not a one-time task. We regularly review content and design choices to identify areas where the experience can be improved. This may include refining colour contrast, improving form labels, checking heading order, and ensuring that new content is introduced in an accessible way. We also consider feedback from users who encounter barriers while using the site.

Some content may occasionally be third-party supplied, such as embedded maps, media players, or external widgets. In those cases, we aim to choose accessible options wherever possible, but some features may depend on the accessibility standards of the provider. When issues are found, we seek practical alternatives so users can still access the information they need.

We encourage users to let us know if they experience any difficulty accessing information related to Hollandpark Storage. Accessibility requests may include asking for information in a different format, reporting a problem with screen-reader compatibility, or highlighting a keyboard navigation issue. We will review requests and do our best to respond with a helpful solution.

Accessibility requests and support

If you need assistance with access to our content, services, or information, please contact us through the usual customer support channels provided for Hollandpark Storage. We cannot include contact details here, but accessibility requests are welcome and will be handled as a priority where possible. Please describe the page or feature involved, the difficulty you experienced, and the assistive technology you were using if relevant.

Examples of accessibility requests may include:

• receiving text in a more readable format
• reporting a heading, label, or link that is unclear
• noting a problem with keyboard focus or tab order
• asking for clarification about storage information in accessible Hollandpark wording

We appreciate support from users as we work to improve the experience for everyone. Our commitment is to make the Hollandpark Storage website as inclusive and usable as possible, in line with WCAG 2.1 AA principles, modern accessibility practices, and ongoing review. This statement will be updated when significant changes are made to our digital services or accessibility approach.